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Can't Accept Friend Requests

Posted: Sun Feb 02, 2014 8:56 pm
by deepdesires
Hey,

Promising site changes, however I've not been able to accept any friend requests. I've tried on three different browsers over the course of three weeks. The friends I do have are from my own requests which they've accepted. Unfortunately, I have a queue of friend requests, none of which I can respond to in any way. The "Accept Friend Request" link does nothing. It just reloads the same page. If I open it in a new tab, it just displays the user's profile, again with a non-functional "Accept Friend Request" link. Is this a known problem?

Thanks!

Re: Can't Accept Friend Requests

Posted: Sun Feb 02, 2014 10:04 pm
by Mickyy
You may need to delete or reset the cookies for this site.
I think there is a link near the bottom of the page...

Re: Can't Accept Friend Requests

Posted: Tue Feb 04, 2014 10:30 pm
by deepdesires
The cookies shouldn't affect multiple browsers across multiple machines and multiple operating systems. That sounds more like an account problem. The link to reset site cookies is (as far as I can tell) related to the cookies on the Board - at least that is the only link like that which I can find. In any event, I used it and that has no effect whatsoever. The issue remains.

So: I still can't accept friends. Does any site admin have any insight into this? Is it a known issue? Am I the only account that has this problem? Is there any solution? This isn't the end of the world, obviously, but it certainly makes logging into the site rather...pointless.

Re: Can't Accept Friend Requests

Posted: Tue Feb 04, 2014 10:58 pm
by Mickyy
send an email to billie. she is on top of things.

Re: Can't Accept Friend Requests

Posted: Wed Feb 12, 2014 2:23 pm
by billie
This has been brought to my attention a few times and has always been the same problem. To accept a friend request, you must be in your friends section. There is a bug that allows you to go to your friend requester's profile and also see "Accept Friend" there. Unless you are in your own friends section, accept or reject will not work.

To Accept a Friend go here: My Account > My Friends.
Scroll down the page to get to your Friend Requests section and click accept or reject there.

Re: Can't Accept Friend Requests

Posted: Sun Jul 26, 2015 1:30 pm
by billie
Also, please be sure that you are allowing friend requests. In your settings area: http://solotouch.com/my-account/settings/privacy there is an option that says "Do not allow users to send friend requests." Make sure you don't have that selected.

Re: Can't Accept Friend Requests

Posted: Mon Jan 14, 2019 10:05 pm
by wulfin82
I can't accept friend request. I reloaded the cookies, using firefox browser, I have accepted request before, but not this time!

Re: Can't Accept Friend Requests

Posted: Tue May 26, 2020 1:46 pm
by volks73
For anyone having problems accepting Friend Requests, I noticed that this seems to work in Chrome but not Firefox.

Re: Can't Accept Friend Requests

Posted: Tue Jun 23, 2020 5:28 pm
by Mickyy
Sometimes you need to adjust the settings.
Like 'accept friend requests y/n'

Re: Can't Accept Friend Requests

Posted: Sat Mar 27, 2021 10:28 am
by seemslikeaniceplace
I have the same issue.I get sent requests but can't confirm.

Re: Can't Accept Friend Requests

Posted: Wed May 12, 2021 3:14 pm
by iluvgirls
seemslikeaniceplace wrote:I have the same issue.I get sent requests but can't confirm.
Make sure to try going to My Account -> My Friends, and accept the invitations from there. For some reason that method seems more reliable than other approaches.

Re: Can't Accept Friend Requests

Posted: Tue Jul 13, 2021 12:21 pm
by love2edge
Well all of a sudden I can't accept friend requests. I haven't changed any settings and did look to see if it was enabled. It is. Something has changed on the site I think. All I can do on my friend's page is either delete or view profile. It doesn't have accept any more. I'm thinking now it could be on the opposite end where the issue is....ie on the requestor's side?

Re: Can't Accept Friend Requests

Posted: Sat May 14, 2022 5:37 pm
by baconroll
i am having same problems i cannot accept friends requsts
i have contacted admin not heard from them yet

Re: Can't Accept Friend Requests

Posted: Sun May 15, 2022 11:55 am
by love2edge
If it hasn't been straightened out, I'll be online about 7:15am EST US tomorrow... I'll work with you on it then.

Re: Can't Accept Friend Requests

Posted: Thu Jul 07, 2022 2:39 pm
by rantallion
I cannot accept Friends requests. When I go to Friends in my account there is no pending list as stated in the instructions. I've sent numerous messages about this but no-one has replied. It's clearly an issue judging from the number of hits on the Bugs list. I've gone through all the settings but nothing seems amiss there. It's frustrating that when you send a message it says someone will reply within 24 hours, but they don't! Seems a bit pointless if you can't respond to people who want to make contact.

Re: Can't Accept Friend Requests

Posted: Thu Jul 07, 2022 6:07 pm
by love2edge
Go to the home page or even from here to the My Account tab (top of screen) > Settings > Settings and Privacy > General > Friend Request Make sure that the Friend Request box is not checked.

Barring that, try another browser or clear your browser cache on your current browser. I'm going to send you a friend request and see what happens on the sending side.

Well, I didn't see anything amiss from the sending side. If it is still an issue let me know and I'll get Billie involved.